Assistance and breakdown services,
AXA Partners' expertise at the service
of roadside professionals

AXA Truck Assistance International HGV in front of a bridge

Our business

"Insurer by nature. Assistance provider by vocation."

Because at AXA, we know that the world of transport has specific needs and that for you, every minute counts.​

We put our international experience and local expertise to work for you when you need it most.

Our mission:  minimise downtime of your drivers and vehicles, while keeping costs under control in the event of unforeseen circumstances.​

With expertise acquire over 25 years, we know your needs, we understand them and we anticipate them.​

  • 28​



  • +25

    +25years of experience​

  • +3M

    +3Massistance services

    provided since 1997​

Truck and female lorry driver

Our raison d'être

"Protecting what matters when it matters”

​Every day, we share the same concerns as our customers. ​

We're fully aware of the impact that the immobilisation of a business vehicle has on your customers' business. That's why our teams work hard to prioritise their mobility, optimise their time and enable them to meet their commitments. 

We offer them peace of mind and the certainty of quality assistance when they are on the road. ​

People are at the heart of what we do, and firmly anchored in our DNA.​

We take care of your drivers and help you retain your talents. Because road professionals are everyday heroes and we need them more and more, we are committed to protecting them in emergency situations. ​

We co-create premium, made-to-measure services where excellence and innovation are at the service of customer satisfaction.

Julien Bourdonnec, Director, AXA Partners / Truck Assistance International

Julien Bourdonnec

Director, AXA Partners / Truck Assistance International

We combine expertise and value creation by developing customised solutions to protect your partners and enable them to maximise the uptime of their vehicles. ​
Helping them throughout Europe is what drives our teams every day, assisting them is our vocation.

  • 80 %

    80 %of calls handled

    in less​ than 30 seconds *

  • 50


    Average time for breakdown ​mechanic to reach vehicle *

  • 0,4%

    0,4%Complaints *

    * Truck business 2022

Thoughtful man standing in front of his computer

Are you

Winding mountain road

Are you looking for 

Our team is at your service​

Our team is at your service​

Let's create your solutions together